14-Day Free UK Returns

At Wolph, we prioritize your satisfaction with our products. If for any reason you find an item unacceptable, faulty, or not as described, please notify us within 14 days of delivery, we offer a convenient return process.

Return Conditions:

  • All return requests must be submitted within 14 Days of order being received.
  • Items must be posted for return within 30 days of delivery for a refund or store credit,
  • All products are eligible for return, except in cases where:
    • Products lack original packaging.
    • Damage is due to customer mishandling.
    • Products have missing or broken parts, due to customer's fault.
  • Prior return approval is required before shipping items back.
  • All returns must be shipped within 14 days, after return request is approved.
  • Items posted after 30 Days of original delivery date, can no longer be accepted for return and may be returned to you or discarded at our discretion.

Return Label Provision:

  • Free Return Label: We provide one free return label for your convenience.
  • Additional Labels: Should you require additional return labels, these will be available at a cost, which will be deducted from the final refund amount.

Process:

To initiate a return and receive approval or request additional return labels, kindly contact our customer support team. Please note that the cost of any extra return labels will be deducted from the final refund or store credit amount.

Our team is committed to resolving any concerns promptly. We're here to assist you throughout the return process.

Thank you for choosing Wolph.