Extended Warranty Policy
Wolph Limited Warranty Policy
At Wolph, we take pride in the quality and durability of our products. Our Limited Warranty Policy is crafted to ensure your satisfaction and provide assurance regarding the functionality of our items. This warranty specifically covers essential functional components of our products, ensuring their performance and reliability over time.
Coverage and Replacement
For qualifying Wolph products, we offer a replacement within 12 months of purchase. This replacement is contingent upon approval by a Wolph Support Representative as part of our Limited Replacement Warranty, unless explicitly stated otherwise on the product page. This policy is designed to address functional defects or issues that may arise within the specified timeframe.
Certainly! Here's a revised and clearer list:
Components Covered by Warranty:
- Water Bottles: Sealing mechanisms and primary liquid containment area.
- Bags: Coverage includes zippers, straps, stitching, and handles.
- Watches: The warranty includes watch straps, buckles, and movements.
- Electronics: Covered components comprise power buttons, charging ports, and screen functionality.
- Footwear: Warranty encompasses soles, stitching, and lace eyelets.
- Outdoor Gear: Covered components include clips, straps, and weather-sealing features.
Exceptions to our Limited Replacement Warranty include but are not limited to:
1. Customer-Induced Damage: Products damaged due to customer actions or misuse are not covered.
2. Lack of Order ID: A valid Order ID is essential for processing warranty claims.
3. Insufficient Manufacturer-Originated Defect Evidence: Claims of manufacturer-originated damage require credible evidence and approval through our assessment process.
Warranty Claim Process
To initiate a warranty claim, kindly contact our Wolph Support Team, providing your Order ID and comprehensive details of the issue(Including Photos/Videos). Our representatives will guide you through the process and assess the product's eligibility for replacement under the Limited Replacement Warranty.
This limited warranty aims to protect against functional defects in Wolph products. Normal wear and tear, cosmetic imperfections, or damage due to misuse or neglect are not covered.
At Wolph, our commitment is to provide exceptional products and reliable service. The Limited Replacement Warranty underscores our dedication to ensuring the functionality and quality of our offerings.
For further inquiries or to commence a warranty claim process, please reach out to our support team.